Thread: Instructions in ENGLISH please

I don't have a problem with Telefonica .. so far. Their prices are higher than they are in the UK but a lot of prices here are lower: swings and roundabouts.
I do wonder why, with millions of users of all nationalities who speak some English rather than Spanish, why they don't provide an English language version of their user's manual delivered with the phone?
I buy cheap electrical goods from a Chinese budget store .. and PC and cameras too. With each a small user's pull-out to explain how to get the best possible use out of it. Why can't Telefonica (and other Spanish manufacturers) do likewise?

Telefonica are THE most inefficient and difficult company to work with. Just like BT back in the bad old days in UK when they had a monopoly

There is a site in English here Telefonica in English, Compare Telefonica Phone and Broadband Internet Packages Spain that may be of help.

And if your phone is a Domo if you like to PM me I will email you an English copy of the handbook

The best of a bad bunch I am told ) Thanks. My e-mail address is [Please read the guidelines, and use the PM system] Gracias in anticipation.

Originally Posted by michael

The best of a bad bunch I am told ) Thanks. My e-mail address Please read guidelines] Gracias in anticipation.

Email winging its way to you, courtesy of Telefonica

Anyone thinking of using "Telefonica in English" should google the name first and see what people are saying about them.

Eric

erm....yes they have a reputation for being as customer friendly as a cornered rat and sod all to do with the other rat telefrustration

Originally Posted by michael

I don't have a problem with Telefonica .. so far. Their prices are higher than they are in the UK but a lot of prices here are lower: swings and roundabouts.
I do wonder why, with millions of users of all nationalities who speak some English rather than Spanish, why they don't provide an English language version of their user's manual delivered with the phone?
I buy cheap electrical goods from a Chinese budget store .. and PC and cameras too. With each a small user's pull-out to explain how to get the best possible use out of it. Why can't Telefonica (and other Spanish manufacturers) do likewise?

Now where have I read that before ????? (it will come to me)

Brian

If I repeat myself, it's an age thing!

must be an age thing for me too Michael, I have trouble reading the blue print you type in anyone else have the same problem, tis not good enough for my old eyes