Originally Posted by valenciaholiday

I have discussed this with many spanish friends, - a lot spanish seem to be very "blinkered" or can´t see out of the box, - and my friends all agree! If you don´t ask the right question you won´t get any help as to what it is you might be looking for. So i would imagine they are the same in their own business too. I think the importance of customer care is very very poorly rated and used out here. so seeing or finding easy advertising outlets wouldn´t come naturally to the majority.