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| Doing Business in Spain This is the forum for everything related to doing business in Spain, starting a business, buying a business, selling a business, business startup, company incorporation and general business practices in Spain. |
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#11 (permalink) |
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Val
is sad and misses this place
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E-mails seem to disappear into the ether, when you do not get a reply you have no way of knowing if it reached its destination or not. Getting to the right person on the phone normally means a lot of press 1 for this 2 for that 3 for something else etc etc then the dreaded music too loud and dreadful. Then it is a call centre somewhere with non native english speakers who seem to have great difficulty in understanding/listening to your query. The amount of wrong information I have had through that source is appalling. |
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#12 (permalink) | |
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JazminesII
is well actually has found lots of familiar folks
;-))
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#13 (permalink) | |
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cadiar
is....
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#15 (permalink) |
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Valerie
is....
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Yes, go for it!
In general I find Spanish websites awful. They are obsessed with flash and graphics and stuff. And too many of these flash introductions don't have a Skip Intro button. And a lot of the things don't work properly. In general, they seem to find it difficult to put themselves in the user's shoes. It's all about 'mira-que-guapo' (showing off). And PLEASE let them get decent translations into English. Before anyone jumps on me for Spain-bashing, let me say I have been here for 36 years, have double nationality and love the place - I am talking about general tendencies I have noticed - also noticed in written texts and TV long before the internet existed. Valerie |
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#16 (permalink) |
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Val
is sad and misses this place
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I don't think the Spanish have got used to the idea of advertising much, they all know where things are and when so don't see the need to tell anyone.
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#17 (permalink) |
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JazminesII
is well actually has found lots of familiar folks
;-))
Spain Guru
Join Date: Oct 2008
Location: Costa Cálida (Hot Coast) ;-)) and UK (;-
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Maybe the locals who have lived there for generations but the number of times I've heard both locals and tourists saying if only they knew about x or y in advance.....Also often when events are advertised by local businesses they are so last minute for example a Spanish friend of ours advertised events in his restaurant over the festive season about 3 - 4 weeks in advance. We'd been badgering him to do it for months but he kept saying later, later.......had he heeded our advice he could have had 3 or 4 times as many guests as he ended up with.......by the time he made his plans known many folks had alternative arrangements.
Last edited by JazminesII; 29-12-2009 at 11:57. |
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#18 (permalink) |
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valenciaholiday
is on holiday in Valencia every weekend
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I have discussed this with many spanish friends, - a lot spanish seem to be very "blinkered" or can´t see out of the box, - and my friends all agree! If you don´t ask the right question you won´t get any help as to what it is you might be looking for. So i would imagine they are the same in their own business too. I think the importance of customer care is very very poorly rated and used out here. so seeing or finding easy advertising outlets wouldn´t come naturally to the majority.
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#20 (permalink) | |
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Valerie
is....
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